Have you ever needed a hand while gambling online in Australia but were left hanging for hours with no word from the customer support agents after reaching out to them? It can be really frustrating to be in such a fix, especially when you’ve spent your hard-earned money looking to blow off steam. Thus, as a rule of thumb, we usually encourage Aussie gamblers not to overlook the efficiency of a casino’s customer support system when evaluating its viability for membership.

For the best iGaming experience, especially regarding customer support, you should join Syndicate Casino, as the agents are available round the clock to provide the necessary help. The client service on the https://syndicateaus.com/ platform is the epitome of efficiency, with plenty of five-star reviews among Aussie gamblers. Let’s get down to the characteristics of the Syndicate customer support system so you can understand why Australian players hold this client service with such high regard.

Frequently Asked Questions (FAQs)

Even before you get to the agents, Syndicate Casino offers plenty of assistance on different help pages across the website. On these pages, all the most common problems casino members encounter are answered in detail with quick DIY solutions. Thus, whichever problem you encounter in the lobby, there is a chance that you will find answers from the FAQs. To access the FAQs, here’s what you do:

• Hit the live chat icon bubble situated at the bottom right corner of the webpage;
• An FAQs window will pop up with links to possible answers to your query;
• Click on one of the answers for further reading to find solutions;
• Follow the steps in the FAQs to solve your problem.

Chances are high that you will get your solutions here, and your problem will be solved to the tee. In the event that you don’t get answers, you can move on to the other channels available at Syndicate Casino.

Live Chat
To get to live chat, you must first find solutions through FAQs, as it is the bridge you have to cross based on how the Syndicate client service system is designed. So, after reading the FAQs to no avail, you should click the ‘Go To Live Chat’ link on the pop-up window to initiate a live chat session. In no more than two minutes, a helpline agent from the casino will come online, and you can explain your issues or ask your questions.

Email (support@syndicate.casino)
Email support often addresses the more complex issues that players may encounter in the Syndicate Casino lobby. For instance, in the case of identity verification, you will have to submit photos and scans of your driver’s license, bank account statement, and utility bill, which you can only submit via email. Usually, if you shoot an email to the client service team, you’ll get a response in no more than a couple of hours.

Customer Helpline (+61-29-1361-660)
This is best for players who are more comfortable with speaking directly to an agent to explain the problems they may be facing in the lobby.

Social Media
Now that we are in the age of social media, players can also contact the Syndicate client-oriented team via social medial handles on Twitter and Facebook. This is particularly a go-to solution for millennials who find it more efficient to chat with a support agent on social media platforms.

Round the Clock Support for All Members
There you have it, multiple efficient channels to ensure you will never be stranded as you are having fun in the Syndicate Casino lobby. A knowledgeable agent is always waiting to assist you at the other end of the line, and talking to them is so effortless that you will feel like you’re chatting with a close friend.